01
Understanding Cyberbullying
Learn how to recognise cyberbullying, protect yourself, support others, preserve evidence, report harmful behaviour and access trusted organisations that can help.
Learn How To Respond
Virtual Resources Hub
Practical Guidance For A Safer Digital Life
Explore trusted advice, practical guides and support to help you respond confidently to cyberbullying, online abuse, online hate, online misogyny, scams, privacy concerns and other digital safety challenges.
Featured Guide
Read Guide →
How To Respond To Cyberbullying
Learn practical steps you can take, where to report abuse, and how to protect yourself online.
Browse Our Resources
Practical Guides For Every Digital Challenge
Whether you're looking for advice for yourself, a loved one, your school or your organisation, explore trusted resources created to help you navigate today's digital world safely, confidently and responsibly.
02
Responding To Online Hate
Discover practical steps for documenting abuse, reporting hateful content and protecting your wellbeing while accessing appropriate support.
Explore This Guide
03
Online Misogyny & Gender-Based Abuse
Understand online misogyny, recognise harmful behaviours and learn how individuals and communities can respond safely and confidently.
Get Practical Advice
04
Privacy & Digital Security
Improve your digital safety with practical advice on passwords, privacy settings, phishing awareness, two-factor authentication and account protection.
View Resource
05
Online Scams & Fraud
Learn how to identify scams, recognise phishing, protect your personal information and know what actions to take if you've been targeted.
Learn More
06
Resources For Parents, Schools & Communities
Explore practical guidance that helps parents, carers, educators and community organisations support children and young people online.
Browse Resources
What Should I Do?
Practical Steps You Can Take Today
If you're facing an online safety issue, you're not alone. Choose the situation that best matches your experience to receive practical, step-by-step guidance designed to help you respond safely, protect yourself and know where to seek additional support.
If You're Being Cyberbullied
Cyberbullying can happen through social media, messaging apps, online games, emails or other digital platforms. Remember that abusive behaviour online is never acceptable, and support is available.
01
Stay Calm Before Responding
Avoid replying while feeling upset or angry. Responding immediately can sometimes make the situation worse. Taking time to think helps you decide on the safest next step.
02
Save Evidence
Take screenshots, save messages, record usernames, dates and website links. Keeping evidence may help if you need to report the behaviour.
03
Block And Report
Most online platforms provide tools to block users and report abusive behaviour. Reporting helps platforms identify harmful content and protect others.
04
Talk To Someone You Trust
You don't have to manage online abuse alone. Speak with a trusted friend, family member, teacher, manager, youth worker or another supportive person.
05
Look After Your Wellbeing
Online abuse can affect your emotional wellbeing. Take breaks from social media where possible and spend time with supportive people and activities that help you feel safe.
06
Seek Further Help If Needed
If the abuse involves threats, harassment, stalking or criminal behaviour, report it to the relevant authorities and seek specialist support.
Helpful Reminder
Experiencing cyberbullying is never your fault. Seeking help is a positive step, and many organisations are available to provide advice and support.
If You're Receiving Online Hate
Online hate may target someone because of their race, ethnicity, religion, disability, gender, sexual orientation or other protected characteristics. Nobody deserves to experience hateful behaviour online.
01
Avoid Engaging
Responding to hateful comments often encourages further abuse. Where possible, avoid arguments and focus on protecting yourself.
02
Keep A Record
Save screenshots, usernames, timestamps and web links before reporting or blocking the content.
03
Report The Content
Use the reporting tools provided by the platform. Many social media services have policies covering hate speech and abusive behaviour.
04
Protect Your Mental Wellbeing
Exposure to online hate can be emotionally exhausting. Consider taking breaks from the platform and spending time with supportive people.
05
Seek Community Support
Reach out to trusted organisations, community groups or support services that understand your experience and can provide guidance.
06
Report Serious Incidents
If online hate includes credible threats of violence or behaviour that may amount to a criminal offence, contact the appropriate authorities.
Remember
You deserve to feel safe online. Reporting hate helps create safer digital spaces for everyone and may prevent others from experiencing similar abuse.
Someone Shared My Photos Without Permission
Having personal photos or videos shared without your permission can feel distressing and overwhelming. Acting quickly can help reduce further sharing and protect your privacy.
01
Stay Calm And Assess The Situation
Take a moment before responding. Identify where the content has been shared and who has access to it. Avoid reacting publicly while you gather information.
02
Save Evidence
Capture screenshots, usernames, profile links, dates and URLs. This information may be useful if you need to report the content or seek further support.
03
Request Removal
If you feel safe doing so, ask the person responsible to remove the content. If this isn't appropriate, move directly to reporting the material.
04
Report The Content
Use the reporting tools provided by the platform. Many social media services have procedures for removing content shared without consent.
05
Strengthen Your Privacy Settings
Review who can view your profile, posts, photos and personal information. Consider changing passwords and enabling two-factor authentication.
06
Seek Advice If Needed
If the content is intimate, threatening, exploitative or continues to be shared, seek professional advice and contact the appropriate authorities where necessary.
Remember
You deserve control over your own images. Support is available, and taking action early can help reduce further harm.
I Think I've Been Scammed
Online scams are becoming increasingly sophisticated. Whether you've received suspicious messages, clicked on a fraudulent link or shared personal information, acting quickly can help reduce potential harm.
01
Stop Communicating
End all communication with the suspected scammer. Avoid clicking additional links or providing further personal or financial information.
02
Secure Your Accounts
Change passwords for affected accounts immediately. Use strong, unique passwords and enable two-factor authentication wherever possible.
03
Contact Your Bank
If you've shared payment details or made a transaction, contact your bank or card provider immediately. They can advise on protecting your account.
04
Check Your Devices
Run trusted security software to check for malware or suspicious activity, especially if you've downloaded files or clicked unfamiliar links.
05
Report The Scam
Report the scam to the platform where it occurred and to the relevant reporting authorities in your country so others can be protected.
06
Learn From The Experience
Review how the scam happened and share what you've learned with family and friends to help raise awareness and prevent future scams.
Act Quickly
If you believe your financial information has been compromised, contact your bank immediately. Early action can significantly reduce the impact of many online scams.
I'm Worried About A Child
If you're concerned that a child or young person may be experiencing online abuse, cyberbullying or another online safety issue, responding calmly and supportively can make a significant difference. Children often need reassurance that they will be listened to and helped.
01
Stay Calm And Listen
Give the child time to explain what has happened. Listen without interrupting or placing blame. Let them know they've done the right thing by speaking to you.
02
Reassure Them
Explain that they are not alone and that support is available. Reassurance helps children feel safe enough to continue sharing information.
03
Gather The Facts
Find out what happened, where it happened, who was involved and whether there is any evidence such as screenshots or messages.
04
Report Harmful Content
Use the reporting tools available on the platform to report abusive content or accounts. Help the child block anyone who is causing harm if appropriate.
05
Work With Trusted Adults
Where appropriate, involve the child's school, youth organisation or other trusted professionals who can provide additional support and safeguarding.
06
Seek Specialist Help When Needed
If there are concerns about exploitation, grooming, threats, coercion or a child's immediate safety, contact the appropriate safeguarding services or emergency services without delay.
Good Practice
Children are more likely to continue asking for help when they feel listened to, believed and supported. Keeping communication open is one of the most effective ways to help them stay safe online.
Need More Support?
Explore more trusted online safety resources or contact Safe Online Space Cymru if you need further guidance.
Frequently Asked Questions
Common Questions About Online Safety
We've answered some of the most common questions about online safety, cyberbullying, digital privacy, online abuse and protecting yourself and your family online.
Cyberbullying is repeated harmful behaviour that takes place through digital platforms such as social media, messaging apps, gaming platforms or email. It may include threats, rumours, harassment, humiliation or sharing private information without permission.
Save screenshots and any relevant evidence, avoid engaging with the individual, report the behaviour through the platform and seek support from someone you trust. If the threats suggest immediate harm or may be criminal, contact the appropriate authorities.
Use strong unique passwords, enable two-factor authentication, regularly review privacy settings, avoid sharing unnecessary personal information and keep your devices and apps updated.
Encourage open conversations, understand the apps they use, set appropriate boundaries, teach critical thinking, review privacy settings together and remind them they can always ask for help.
Online misogyny refers to abusive, discriminatory or hostile behaviour directed towards women and girls online. It may include harassment, threats, degrading comments, intimidation or coordinated abuse.
Be cautious of unexpected messages requesting money, passwords or personal information, offers that seem too good to be true, urgent requests and unfamiliar links. Always verify before taking action.
Yes. Most platforms allow users to report anonymous accounts that violate community guidelines. Include as much evidence as possible when submitting your report.
If you need further support, contact Safe Online Space Cymru or seek guidance from trusted community organisations, schools, safeguarding professionals or the relevant authorities depending on your situation.